In Sigmawit, we are dedicated to providing outstanding pre-sales and after-sales services for our cold chain temperature and humidity monitoring products.
Pre-sales Service:
1.Product Consultation: Our knowledgeable sales team is available to discuss your requirements and provide expert guidance on selecting the most suitable products from our range.
2.Customization Options:We offer OEM and ODM customization services to meet your specific needs and ensure optimal performance.
3.Sample or Trial Order Testing: If you are worrying about our product quality, welcome to test the sample first and small order is acceptable.
After-sales Service
In Sigmawit, we prioritize your satisfaction and strive to deliver reliable and durable temperature and humidity monitoring solutions. Partner with us to ensure the success and efficiency of your cold chain operations.
Installation and Training
Our team provides professional videos and user manual for you to learn how to use our products.
Technical Support
Our experienced team masters the core software and hardware technology, helping you resolve problems and ensuring the continued functionality of your monitoring system in the shortest time.
Warranty and Maintenance
Our warranty is 1 year. We offer a warranty period for repairs or replacements due to manufacturing defects and we pay a one-way shipping cost to resend the product.
Continuous Improvement and Upgrades
We are committed to staying at the forefront of technology and industry advancements. We continually evaluate customer feedback, market trends, and emerging technologies to enhance our products and introduce new features.
Contact us for more information